Our Privacy Commitments
DPA 2012 Compliant
okbet7 processes all personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission (NPC).
Encrypted Storage
All sensitive personal data — including financial information and identification documents — is stored using industry-standard encryption protocols to prevent unauthorized access.
No Data Selling
okbet7 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the okbet7 platform.
Your Rights Protected
As a data subject under Philippine law, you have the right to access, correct, delete, and object to the processing of your personal data held by okbet7.
Defined Retention Periods
okbet7 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulations.
Dedicated DPO
okbet7 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA 2012 and handling all data privacy inquiries and complaints.
Overview
This Privacy Policy ("Policy") describes how okbet7 ("okbet7," "we," "us," or "our") collects, uses, discloses, stores, and protects the personal information of users ("you," "your," or "Player") who access or use the okbet7 website and gaming platform (collectively, the "Platform").
okbet7 is committed to protecting the privacy and security of your personal data. We recognize that Filipino players trust us with sensitive information, and we take that responsibility seriously. This Policy is designed to be transparent about our data practices so you can make informed decisions about your use of the Platform.
By registering an account on okbet7 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the okbet7 Platform.
This Policy should be read together with our Terms & Conditions, which govern your use of the Platform generally.
1. Data Controller
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, okbet7 acts as the Personal Information Controller (PIC) in respect of the personal data it collects from users of the Platform.
As the Personal Information Controller, okbet7 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with the DPA 2012 and the regulations of the National Privacy Commission (NPC).
Data Controller Details
Platform: okbet7 | Website: okbet7.org | Contact: [email protected] | Data Protection Officer: [email protected]
2. Personal Data We Collect
okbet7 collects the following categories of personal data from users of the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (passport, driver's license, SSS/UMID, PhilSys ID) | Yes — KYC |
| Contact Data | Philippine mobile number, email address, residential address | Yes — Registration |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, Metrobank, UnionBank, etc.), transaction history, deposit and withdrawal records | Yes — Transactions |
| Account Data | Username, encrypted password, account preferences, bonus history, gaming activity logs | Yes — Account |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, pages visited | Automatic |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with okbet7 | When contacting us |
| Verification Documents | Scanned or photographed copies of government-issued ID, proof of address, selfie verification images | Yes — KYC |
Sensitive Personal Information
Certain data we collect — such as government ID numbers and financial account details — constitutes Sensitive Personal Information (SPI) under the DPA 2012. okbet7 applies heightened security measures to the processing and storage of SPI and processes it only to the extent strictly necessary for regulatory compliance and platform operations.
3. How We Collect Your Data
okbet7 collects personal data through the following means:
- Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated Collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 9 for more details on cookies.
- Third-Party Sources: Identity verification data from KYC service providers; fraud prevention data from risk management partners; payment data from GCash, Maya, and banking partners in connection with your transactions.
- Publicly Available Sources: In limited circumstances, okbet7 may supplement your profile with information from publicly available sources for fraud prevention and regulatory compliance purposes.
4. Purpose of Processing
okbet7 processes your personal data for the following purposes:
4.1 Account Registration & Management
To create and manage your okbet7 player account, verify your identity, maintain your account preferences, and provide you with access to the Platform's features and services.
4.2 KYC & Regulatory Compliance
To verify your identity and age (21+) as required by Philippine gaming regulations and anti-money laundering (AML) laws, including the Anti-Money Laundering Act (AMLA) as amended. This includes processing government-issued identification documents and conducting ongoing transaction monitoring.
4.3 Payment Processing
To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card; to maintain accurate financial records; and to comply with financial reporting obligations under Philippine law.
4.4 Customer Support
To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance through our 24/7 live chat and email support channels.
4.5 Fraud Prevention & Security
To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the Platform.
4.6 Responsible Gaming
To monitor gaming activity for signs of problem gambling, enforce self-exclusion and deposit limit requests, and comply with responsible gaming obligations under applicable regulations.
4.7 Platform Improvement
To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the okbet7 Platform.
4.8 Marketing Communications
To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may withdraw consent at any time by contacting support or updating your account preferences.
5. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, okbet7 processes your personal data on the following legal bases:
- Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
- Contractual Necessity: Where processing is necessary for the performance of the contract between you and okbet7 (i.e., the Terms & Conditions), including account management, payment processing, and service delivery.
- Legal Obligation: Where processing is required to comply with a legal obligation applicable to okbet7, including KYC/AML obligations, age verification, and financial reporting requirements under Philippine law.
- Legitimate Interests: Where processing is necessary for the legitimate interests of okbet7, such as fraud prevention, platform security, and improving our services, provided those interests are not overridden by your rights and interests.
7. Data Retention
okbet7 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AMLA / regulatory requirement |
| Financial Transaction Records | 10 years from transaction date | AMLA / tax law requirement |
| KYC Verification Documents | Duration of account + 5 years after closure | AMLA / PAGCOR requirement |
| Customer Support Communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Technical & Log Data | 12 months from collection | Security / fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 3 years | DPA 2012 accountability requirement |
Upon expiry of the applicable retention period, okbet7 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
8. Data Security
okbet7 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
- Encryption: All data transmitted between your device and the okbet7 Platform is encrypted using TLS (Transport Layer Security). Sensitive data at rest is encrypted using AES-256 or equivalent standards.
- Access Controls: Access to personal data is restricted to authorized okbet7 personnel and service providers on a strict need-to-know basis. All access is logged and audited.
- Two-Factor Authentication: okbet7 supports and encourages the use of two-factor authentication (2FA) for player accounts to prevent unauthorized access.
- Regular Security Audits: okbet7 conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in the Platform.
- Incident Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, okbet7 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by the DPA 2012.
While okbet7 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying okbet7 immediately if you suspect unauthorized access to your account.
10. Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by okbet7:
- Right to be Informed: The right to be informed about how your personal data is collected, used, and processed — as set out in this Privacy Policy.
- Right of Access: The right to request a copy of the personal data okbet7 holds about you, along with information about how it is being processed.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your okbet7 account settings.
- Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to okbet7's legal retention obligations.
- Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
- Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
- Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
- Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe okbet7 has violated your data privacy rights.
Exercising Your Rights
To exercise any of the above rights, please contact okbet7's Data Protection Officer at [email protected]. We will respond to all verified requests within 15 business days in accordance with the DPA 2012. We may need to verify your identity before processing your request.
11. Minors
okbet7 does not knowingly collect personal data from individuals under the age of 21. The Platform is not directed at minors, and registration by persons under 21 is strictly prohibited under Philippine gaming regulations.
If okbet7 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].
12. Cross-Border Data Transfers
In certain circumstances, okbet7 may transfer your personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services. Where such transfers occur, okbet7 ensures that appropriate safeguards are in place to protect your personal data, including:
- Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the National Privacy Commission.
- Implementing contractual clauses that require overseas recipients to protect your personal data to standards equivalent to those required under the DPA 2012.
- Obtaining your consent to the transfer where required by applicable law.
13. Third-Party Links
The okbet7 Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the okbet7 Platform and does not cover the privacy practices of any third-party websites. okbet7 is not responsible for the content or privacy practices of third-party sites, and we encourage you to review the privacy policies of any third-party sites you visit.
14. Policy Amendments
okbet7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, okbet7 will notify registered players via email or a prominent notice on the Platform. The date of the most recent revision is indicated at the top of this page.
Your continued use of the okbet7 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, you must stop using the Platform and may close your account in accordance with the Terms & Conditions.
15. Contact & Data Protection Officer
If you have any questions, concerns, or complaints regarding this Privacy Policy or okbet7's data processing practices, please contact our Data Protection Officer:
Data Protection Officer (DPO)
Email: [email protected] — For all data privacy inquiries, access requests, and complaints. We aim to respond within 15 business days.
General Support
Email: [email protected] | Live Chat: Available 24/7 on the okbet7 Platform.
National Privacy Commission (NPC)
If you are not satisfied with okbet7's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Visit the NPC website for guidance on filing a complaint.